Health Care Quality

Quality improvement within CentraCare Clinic has a primary goal to provide a routine, planned and systematic process to monitor and evaluate the quality of services provided to our patients.

The program provides a mechanism for resolving problems and/or potential problems identified by the process of monitoring and evaluation.

Objectives will be achieved by soliciting input from physicians, staff, administration and patients on methods to improve the delivery of health care offered by the clinic.

From the Medical Director

David Tilstra, MD
Medical Director,
CentraCare Clinic

Delivering high quality of care is important at CentraCare Clinic. Our mission statement reflects that when it claims “We are dedicated to providing excellent service and the highest quality of care to those we serve.” Our patients are those most affected by the delivery of high-quality care, but quality medical care can be difficult for patients to recognize. CentraCare Clinic strives to provide the highest quality of care by focusing on meeting the needs of each and every patient, using evidence-based medicine and delivering safe medical care in a timely and effective manner. Because the physicians and staff of the CentraCare clinic do focus on delivering high-quality care, our patients can expect that they are receiving the best care available.