Upon arrival, a member of our staff will greet you and evaluate your condition. This is known as "triage," and it helps us determine who is in the most urgent need of care. It is important to make sure that the most seriously ill and injured patients be seen first.

Your wait will depend on how ill you are compared to others in the department at that time. During triage, a brief examination, including taking your blood pressure and temperature, takes place. You will be asked to register, which is necessary to record your visit. Then you’ll be asked for your address, health insurance, place of employment and to sign a consent form for your care.

If other patients’ conditions are more serious than yours, you might have a slight wait. Waiting time also may be related to processing time for procedures, such as blood tests and X-rays.