| Patient- and Family-Centered Care
We provide patient and family-centered care
through a healing environment, alternative comfort measures
and a philosophy that supports patients and their families.
Research reveals that nature is the #1 means of
relaxation. The Pediatric Unit's outdoor decor brings nature
inside. Our patients experience a Northwoods summer camp—they
wait for their doctor at the "swimming hole" and
stay overnight in "cabins."
Adults and children alike appreciate patient rooms with personal
storage space, laptop computer desk with Internet hookup,
a TV/VCR and overnight guest beds. The Family Birthing Center has labor/delivery and postpartum rooms and quiet time every
day from 2-4 p.m.
Alternative Comfort Measures
We offer alternative comfort measures such as aromatherapy,
guided imagery and visits from a therapy dog and its handler.
Child life specialists work to lessen a child's anxiety throughout the medical experience, and case managers help patients with complex needs.
We recognize families are a main source of strength and support. We provide them with education, resources and opportunities to make decisions and set priorities.
When a child is in the hospital, families contribute some of the most important knowledge and information. We encourage parents to participate in every way possibile in their child's care.
Children's Bill of Rights
Our Children's Bill of Rights serves as a guide for caring
for children throughout St. Cloud Hospital. This philosophy
encourages families to learn about their child's condition
and take an active role in their child's care. We can achieve
the best outcomes when families and health care professionals
Children's Bill of Rights
CentraCare Health System values you and your family. Here are the five guiding principles children can expect from us as
we provide quality health care:
- We will listen to you.
- We will call you by your name.
- We will honor your privacy.
- We will honor you/your family's beliefs and practices.
- You can ask questions if you don't understand what is
happening to you.
- We will explain things to you. We will tell you what
we are doing to you and why we are doing it.
- Information about you and your family will not be given
out without you or your parent's permission.
- You can know all the people who are taking care of you
and ask questions of them.
- We will speak in a way that you can understand.
- You can ask for something to make pain feel better.
- You can help decide how you want to be taken care of (choose
where you want to have a shot or which ear will be looked
- You can ask for help or guidance.
- You will be taken care of by doctors, nurses and other
people who know about children.
- You can have a parent or adult stay with you during exams
to help you feel safe and comfortable.
- You can have family and friends with you as much as possible.
- You can have play activities for children your age.
- You can have your mom, dad or other family members help
take care of you.
- We will help you to feel safe and free from harm.
- You can let people know how you feel (mad, scared, lonely).
- It's OK to cry or complain or laugh.
- You can wear your own clothes as much as possible.
- You can bring things from home to make your stay more
- You can have time to play, learn and rest.
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Center for Advanced Maternal, Fetal & Newborn Care
Perinatology Clinic (320) 229-4913
Family Birthing Center (320) 255-5745
Neonatal Intensive Care Unit (320) 255-5742
Women & Family Health Education (320) 229-5139
Professional Education (320) 229-5139
Pediatrics Unit (320) 255-5742
Pediatric Progressive Care Unit/
Pediatric Intensive Care Unit (320) 255-5742
Cleft & Craniofacial Center (320) 229-5139
NICU & Developmental Follow-up Program/
Infant Apnea Program (320) 255-5781
Pediatric Short Stay & Infusion Unit/
Pediatric Cancer Services (320) 229-4923
Pediatric Specialty Clinics (320) 229-4908
Pediatric Palliative Care (320) 229-4935