Children's Bill of Rights
CentraCare Health System values you and your family. Here are the five guiding principles children can expect from us as we provide quality health care:

Respect

• We will listen to you.
• We will call you by your name.
• We will honor your privacy.
• We will honor you/your family's beliefs and practices.

Information Sharing

• You can ask questions if you don't understand what is happening to you.
• We will explain things to you. We will tell you what we are doing to you and why we are doing it.
• Information about you and your family will not be given out without you or your parent's permission.
• You can know all the people who are taking care of you and ask questions of them.
• We will speak in a way that you can understand.

Collaboration

• You can ask for something to make pain feel better.
• You can help decide how you want to be taken care of (choose where you want to have a shot or which ear will be looked at first).
• You can ask for help or guidance.
• You will be taken care of by doctors, nurses and other people who know about children.
• You can have a parent or adult stay with you during exams to help you feel safe and comfortable.

Family-to-Family Support

• You can have family and friends with you as much as possible.
• You can have play activities for children your age.
• You can have your mom, dad or other family members help take care of you.
• We will help you to feel safe and free from harm.

Confidence Building

• You can let people know how you feel (mad, scared, lonely).
• It's OK to cry or complain or laugh.
• You can wear your own clothes as much as possible.
• You can bring things from home to make your stay more comfortable.
• You can have time to play, learn and rest.