Q: Do I have to provide my credit card number to pay for the refill I request online?

A: No. You will pay for all refills you requested online when you come in to pick up your prescription. At that time, you may pay with cash, check or credit card.

Q: If I have had my prescription filled at another pharmacy (not a CentraCare Pharmacy location), can I still request a refill online?

A: Yes. If you have a prescription that you have previously had filled at another pharmacy, you can still use our online refill request service. Select "Transfer a Prescription" from the list, and then complete the online form.

Q: How long will it take for my refill to be ready?

A: Once we receive your online refill request, we will normally be able to have your prescription ready for you to pick up within 2 hours. However, if we have any questions about your refill request or if we need to contact your doctor/provider, it may take up to 24 hours.

Q: Can I request a first-time fill for a new prescription (not a refill) online?

A: No. For new prescriptions, we will need the original written document from your doctor/provider. Once your prescription has been filled by a CentraCare Pharmacy, you will be able to order refills online. If your prescription was filled by another pharmacy, you may request a transfer and then have it filled by a CentraCare Pharmacy.

Q: Is the personal information I provide secure?

A: Yes. The personal information you provide is encrypted so that it cannot be read or intercepted by other people.

Q: What happens to my request if I make a mistake?

A: If you make a mistake in one of the form's required fields, like name or date of birth, we may not be able to process your refill request.

Q: Can I request my prescription refill by phone?

A: Yes. You may call any of our four CentraCare Pharmacy locations to request your refill.

CentraCare Pharmacy Sites

CentraCare Pharmacy - Northway
1555 Northway Drive, Suite 150
St. Cloud, MN 56303
(320) 240-3160

CentraCare Pharmacy - Health Plaza
1900 CentraCare Circle, Suite 1350
St. Cloud, MN 56303
(320) 229-4904

CentraCare Pharmacy - Becker
12800 Rolling Ridge Road
Becker, MN 55308
(763) 261-7008

CentraCare Pharmacy at St. Cloud Hospital
1406 Sixth Avenue North
St. Cloud, MN 56303
(320) 255-5670