How to Set Up the MyChart® App on Your New Phone or Tablet

Did you get a new phone or tablet? A new device is a great way to stay connected with loved ones and manage important tasks, like keeping up with your health care. One essential app you might want to download to your device is MyChart, which helps you access your medical records, schedule appointments, and communicate with your health care provider.

Here's a simple step-by-step guide to help you get started with MyChart on your new phone or tablet.

Step 1: Check Your Device's Compatibility

Before downloading MyChart, make sure your new device is ready:

• For iOS users: Ensure your phone is updated to the latest iOS version. Go to Settings > General > Software Update to check.
• For Android users: Check for updates by going to Settings > System > System Update.

Step 2: Find the App Store

To download the MyChart app, you'll need to access your device's app store:

• iOS users: Open the App Store (the blue icon with a white "A").
• Android users: Open the Google Play Store (the icon looks like a colorful triangle).

Step 3: Search for MyChart

Once you're in the app store:

1. Tap the search bar at the top of the screen.
2. Type "MyChart" and press the search button (a magnifying glass icon).
3. Look for the app with a red heart icon labeled "MyChart." Make sure it's developed by "Epic Systems Corporation."

Step 4: Download and Install MyChart

1. Tap the "Get" or "Install" button next to the MyChart app.
2. You may need to enter your Apple ID password (for iOS) or your Google account password (for Android) to confirm the download.
3. Wait for the app to download and install. This may take a few moments.

Step 5: Open MyChart and Log In

1. Once the app is installed, tap "Open" or find the MyChart icon on your home screen and tap it.
2. Enter the username and password you use for your MyChart account. If you don't remember your login information, tap "Forgot Username?" or "Forgot Password?" for help.
   • You may be asked to add your organization. Search for CentraCare.
3. If you don't have a MyChart account yet, tap "Sign Up" and follow the prompts.

Step 6: Set Up Notifications

After logging in, MyChart may ask if you'd like to enable notifications. Tap "Allow" to receive reminders for upcoming appointments, test results, or messages from your health care provider.

Bonus Tips for a Smooth Experience

• Save Your Password: Consider enabling fingerprint or face recognition login if your phone supports it. This makes logging in easier and faster.
• Set Up 4 Digit Passcode: Your device may prompt you to set up a 4-digit passcode. Set this up to save time and avoid typing lengthy passwords on your device.
• Ask for Help: If you run into any issues, don't hesitate to ask a family member, friend or call the MyChart support desk between Monday and Friday from 8 a.m. to 4:30 p.m. at 320-240-7897.

For Experienced Users

You can see all of your connected devices in MyChart. Log in, open the MyChart menu, find Account Settings, scroll to the bottom and select Device Management.

Note: If you are upgrading from an older device to a newer version, the MyChart app may automatically transfer over to your new device.

Adding the MyChart app to your new phone is a great way to stay on top of your health and medical care. With just a few taps, you can manage your appointments, view your medical records, and communicate with your healthcare team. Follow these steps, and you'll be up and running in no time. Happy app-using!

MyChart® is a registered trademark of Epic Systems Corporation.