Income-Based Financial Assistance

CentraCare is committed to providing high-quality health care to the community regardless of ability to pay.

As part of our commitment to serving the health needs of people who are uninsured or underinsured, CentraCare offers discounts to those whose incomes are less than 250% of the Federal Poverty Guidelines.

All income-based program applicants will also be screened for the Hospital Department Discount Program.

Eligibility Information

Refer to these financial assistance income requirements.

Financial Assistance Applications

English [pdf] Somali [pdf] Spanish [pdf]

Applying for Financial Assistance

To apply for financial assistance, patients must submit a complete application (including supporting documents):

  • via MyChart,
  • via email (to financialassistance@centracare.com),
  • in person (at any CentraCare entity), or
  • by mail (to CentraCare, Attn: Patient Financial Services, 1406 6th Ave N, St. Cloud, MN 56303).

Covered Entities and Financial Assistance Policy

  • Entities covered under the CentraCare Financial Assistance Policy
  • Our Financial Assistance Policy for these entities is summarized here in English [pdf], Somali [pdf] or Spanish [pdf]
  • Download the full versions of our Financial Assistance Policy in English [pdf], Somali [pdf] or Spanish [pdf]

Hospital Department Discount Program

All Income-Based Financial Assistance Program applicants will automatically be screened for the Hospital Department Discount Program. This discount only applies to services received in a CentraCare hospital department.

You may be eligible for this discount if you meet the following criteria:

  • You do not have insurance or if you have received services in a hospital department that your insurance determines are not covered.
  • Your yearly household income is below $125,000 and you are not already covered by our financial assistance program (detailed above).

You can complete the Income Verification form to see if you qualify.

Return the completed form and supporting documents to CentraCare via email at financialassistance@centracare.com or via mail to CentraCare, Attn: Patient Financial Services, 1406 6th Ave N, St. Cloud, MN 56303.

Income Verification Forms

Sliding Fee Discount Program for the National Health Service Corps (NHSC)

The National Health Service Corps (NHSC) is a federal program that helps bring medical, dental, and mental and behavioral health professionals to communities with limited access to health care, including rural areas.

Get comprehensive health care regardless of your ability to pay, at CentraCare’s National Health Service Corps-approved sites.

See program details and application [pdf].

Uninsured Discount

Uninsured patients who receive care at CentraCare Hospitals and who do not qualify for Financial Assistance will be given a discount equal to the average discount given to CentraCare’s largest non-governmental payer.