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Dear Friends and Neighbors,

CentraCare care givers have been working around the clock for more than 20 months to care for you, your families and friends during COVID. We are committed to caring for every Minnesotan who needs us, and nothing will prevent us from doing so – even during these never-seen-before times.

The challenge of providing this level of care is that our hospital beds are often full. ERs in all of our hospitals are packed. And our clinical teams are exhausted. Early in the pandemic, our community stepped up in amazing ways to help us. We ask that you again join us in fighting this pandemic together.

How can you help?

  • Please get your COVID vaccines and booster shots. They are proven safe and effective in reducing COVID illness, keeping people out of the hospital, and preventing death.
  • If your situation is not an emergency, please use other care options, including:
  • If this is a medical emergency, call 9-1-1, or visit the ER.

Together, we can do this. Thank you for your support.

Ken Holmen, MD
President and CEO

St. Cloud Hospital warns of phone scam

Published in Media Releases Author: CentraCare

A current phone scam is attempting to obtain consumer credit card information by claiming payment is due for medical services.

The telephone call appears to come from St. Cloud Hospital. In a practice called “caller ID spoofing,” the scammer alters the caller ID to show the hospital’s name and a local phone number.

An automated system then states the “St. Cloud Hospital Credit Card Company needs payment for a credit card limit that has been reached.” The call then transfers to a person who will request credit card information.

If you have any doubt about the legitimacy of a call or of providing personal or financial information over the phone to any CentraCare Health entity, contact the CentraCare Health Business Office at 320-255-5622 or 800-835-6618.

The scam calls are not associated in any way with CentraCare Health and are fraudulent. The scammers have no access to CentraCare Health data. While the CentraCare Health Business Office does call patients to help resolve payment questions, it does not use automated calling systems and does not identify itself as the “St. Cloud Hospital Credit Card Company.”