CentraCare - Benson
Patient & Visitor Information


Visiting hours for patients at Benson Hospital are from 8:00 am to 8:00 pm. Prior arrangements may be requested with our staff for flexibility outside of these hours. We also ask that visitors respect the wishes of the patient. Here are a few important reminders. If you have any questions, please don’t hesitate to ask any of our staff members for help.

  • Please help protect patients from seasonal viruses. If you have the signs and symptoms of a cold or the flu, please refrain from visiting the hospital until you are symptom-free.
  • If you are well enough to visit, please wash your hands or use an alcohol-based hand sanitizer before entering the patient’s room to help stop the spread of germs and infection.
  • Children may visit if they are accompanied by an adult who is responsible for their supervision.
  • No one with an active infection may visit patients.
  • Staff have the right to limit the number of visitors and duration of the visit in the best interest of the patient.
  • Family members and close friends play a vital role in a patient’s recovery and return to health. We welcome and encourage healthy visitors.

Hospital Stay

Chapel and Your Spiritual Advisor

Our chapel is located near the visitor entrance. It is nondenominational and is open 24/7 to patients and visitors. If you wish to see your spiritual advisor, you or a family member should notify them about your hospitalization.

Front Lobby / Registration

Our patient registration desk is located close to the hospital’s main entrance. If you are registering, please have your current insurance information with you at the time you register. Information desk personnel will work with you to answer any questions or concerns you might have or put you in contact with a staff member who can answer questions and attend to your needs.

Food Service

Patient meals are served at 7:30 a.., 11:30 a.m., and 5:00 p.n. daily. Our dietitian and kitchen staff prepare meals for patients according to your physician’s orders. Relay food preferences or substitutes to the Dietary Supervisor or your nursing staff.
Your visitors can dine with you by checking with the nurses’ station before 9:30 a.m. for lunch, or before 3:00 p.m. for supper. Please tell your nurse about your plans, and she will relay your visitors’ meal choices with the kitchen. Visitors meals may be eaten with patients or in the dining area.

Lost and Found

If you’ve lost an item while at the hospital, please contact the front lobby information desk for assistance.

Smoke Free Campus

We appreciate your cooperation in maintaining a smoke-free environment inside and outside all of our health care properties. This smoke-free policy ensures a safe and healthy environment for our visitors, employees, volunteers, and medical staff. We appreciate your help in keeping our grounds as clean as possible. Patients who smoke can speak with their care provider about a prescription for a nicotine patch during their stay.

Latex Free Policy

In the interest of the health of our patients and staff, CentraCare - Benson has a latex-free policy. Because of this, latex balloons are not permitted inside the hospital. Mylar balloons are allowed. Please notify the staff if you have any allergies, especially to latex products.


The pharmacy is staffed Monday – Friday, 7:30 a.m. to 4:00 p.m. by a licensed staff pharmacist and pharmacy technician. CentraCare – Benson contracts to provide ePharmacy services after regular hours and on weekends. Our team members have access to skilled pharmacists during all hours to ensure our patients are provided with the highest quality care at all times.

Waiting Rooms

Four waiting areas are located throughout the hospital for visitors, family members, and patients. Please make yourself comfortable in any of these areas.