Pricing & Financial Assistance

Pricing & Cost of Care Estimates

We want you to be informed about out-of-pocket costs for care or services you will receive at CentraCare. Our Financial Clearance department can help by providing you with information and resources to plan for health care costs before, during and after your visit. Financial clearance refers to the work done by our prior authorization, estimate and financial counseling teams. Learn more about how we can help.

Estimates

Good Faith Estimate Disclosure

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. For questions or more information about your right to a Good Faith Estimate, visit CMS.gov or call 320-251-2700, ext. 53129.

Learn more about Good Faith Estimates

Estimates in MyChart

To help you learn what your costs may be, we now offer a tool in MyChart you can use to create estimates for the cost of care.

If you have an existing MyChart account, you can login and get started.
If you do not have a MyChart account, you can get an estimate using the MyChart Guest Estimate tool. Get started as a Guest.

Patient Price Estimate Request Form

You also may use the Patient Price Estimate Request Form to learn how much a medical service or procedure will cost. Staff from Financial Clearance will review your information and respond to you within two business days.

Estimates for Scheduled Services

Once your procedure has been scheduled, a financial counselor may contact you to provide an estimate of the charges to help you understand what your responsibility will be and to discuss payment of the estimated balance due.

Our policy is to request patients pay their estimated patient responsibility prior to the procedure. If you are unable to pay in full the estimated patient balance prior to the procedure, we do offer an extended no-interest payment plan option.

If you have questions, please call our financial counselor at 320-255-5616, ext. 55616.

For questions, please call 320-251-2700, ext. 53129

Convening Provider Price Estimate Request Form

For representatives from another health care organization: You may submit a Convening Provider Estimate Request Form to receive a Good Faith Estimate for services performed by CentraCare clinicians at non-CentraCare locations. Financial Clearance will review your information and respond to you within the guidelines set by the No Surprises Act.

MHA Hospital Price Check
To learn more about hospital pricing, visit the Minnesota Hospital Association's Hospital Price Check web site. You can search for both inpatient and outpatient procedures.

Additional Resource
Understanding Health Care Prices: A Consumer Guide is available for download in both English and Spanish from the Healthcare Financial Management Association.

Hospital Standard Charges

Beginning January 2021, all hospitals are required to provide pricing information in a single downloadable file to improve price transparency for consumers. The pricing information for each of our CentraCare facilities is linked below. These files contain a description of the charge, the gross charge amount, payer specific contract rates, and the cash discounted prices.

Average Charge by Diagnosis Related Group (DRG)

Hospital-based Clinics

Depending on your health insurance, hospital-based clinics may charge a separate facility fee, which could result in a higher out-of-pocket expense. The following locations are affected:

CentraCare – Coborn Cancer Center
CentraCare - Monticello Specialty Center
CentraCare – Plaza Rehabilitation
CentraCare – St. Cloud Hospital Addiction Services
CentraCare – St. Cloud Hospital Behavioral Health
CentraCare – St. Cloud Hospital Clara’s House
CentraCare – St. Cloud Hospital Rheumatology
CentraCare Digestive Center
CentraCare Paynesville – Eden Valley Clinic
CentraCare Wound Center

Primary Care Price Transparency

In compliance with Minnesota law, each primary care clinic that specializes in family medicine, general internal medicine, gynecology, or general pediatrics is required to post the clinic’s top 25 procedures over $25.

Financial Assistance

Get Help with Your Medical Bill

CentraCare is committed to providing high quality health care to the community regardless of ability to pay. As part of our commitment to serving the health needs of people who are uninsured or underinsured, CentraCare offers discounts to those whose incomes are less than 250% of the Federal Poverty Guidelines.

Application for Financial Assistance
Applications for Financial Assistance are available below for the entities covered under the CentraCare Financial Assistance Policy.

CentraCare (English - PDF)
CentraCare (English - Microsoft Word document)
CentraCare (Somali - PDF)
CentraCare (Spanish - PDF)

Income Guidelines
Please refer to the guidelines below on income requirements for those applying for financial assistance.

Income Grid for Patients of CentraCare Clinic and CentraCare Hospitals (PDF)

Summaries of Financial Assistance Policy
Below is a summary of our Financial Assistance Policy for the covered entities noted above.

CentraCare English, Spanish or Somali

Download in PDF the full version of our Financial Assistance Policy in English, Spanish or Somali.

Elevate Patient Financial Solutions - Find resources to help pay for medical bills

CentraCare has partnered with Elevate Patient Financial Solutions (Elevate PFS) to help patients without medical insurance find resources to help pay for medical bills. You may be contacted by Elevate PFS if a CentraCare financial counselor refers them to you. Or, contact them directly at 320-255-5990 or ElevatePFS@centracare.com.

Bill Pay

Pay your CentraCare bill securely online.