Dear Friends and Neighbors,

CentraCare care givers have been working around the clock for more than 20 months to care for you, your families and friends during COVID. We are committed to caring for every Minnesotan who needs us, and nothing will prevent us from doing so – even during these never-seen-before times.

The challenge of providing this level of care is that our hospital beds are often full. ERs in all of our hospitals are packed. And our clinical teams are exhausted. Early in the pandemic, our community stepped up in amazing ways to help us. We ask that you again join us in fighting this pandemic together.

How can you help?

  • Please get your COVID vaccines and booster shots. They are proven safe and effective in reducing COVID illness, keeping people out of the hospital, and preventing death.
  • If your situation is not an emergency, please use other care options, including:
  • If this is a medical emergency, call 9-1-1, or visit the ER.

Together, we can do this. Thank you for your support.

Ken Holmen, MD
President and CEO

Video Visits

Video visits are offered through MyChart. You will need an active MyChart account and an internet connection to do a video visit.

How to Get Started with a Video Visit

Getting connected is easy.

  1. Schedule a video visit appointment with your provider. You will need a MyChart account.
  2. A few days prior to your appointment, log in to MyChart and complete your eCheck-in.
  3. On the day of your appointment, open MyChart on your desktop or mobile device using Safari or Chrome. Or open the MyChart mobile app on your tablet or smartphone. Set your device to allow pop-ups.
  4. Wait until 30 minutes prior to your scheduled appointment, then log in to MyChart. Go to Appointment > Begin Video Visit > Join VidyoConnect.

For additional instructions on how to participate in a video visit, refer to these guides.

Detailed Written Instructions and Resources

Assistance is Available

If you have issues connecting, help is available by calling 320-255-6599 between 8 a.m. and 5 p.m. Monday - Friday.