COVID-19 (Coronavirus) Update Learn More

Dear Friends and Neighbors,

CentraCare care givers have been working around the clock for more than 20 months to care for you, your families and friends during COVID. We are committed to caring for every Minnesotan who needs us, and nothing will prevent us from doing so – even during these never-seen-before times.

The challenge of providing this level of care is that our hospital beds are often full. ERs in all of our hospitals are packed. And our clinical teams are exhausted. Early in the pandemic, our community stepped up in amazing ways to help us. We ask that you again join us in fighting this pandemic together.

How can you help?

  • Please get your COVID vaccines and booster shots. They are proven safe and effective in reducing COVID illness, keeping people out of the hospital, and preventing death.
  • If your situation is not an emergency, please use other care options, including:
  • If this is a medical emergency, call 9-1-1, or visit the ER.

Together, we can do this. Thank you for your support.

Ken Holmen, MD
President and CEO

Children's Bill of Rights

CentraCare values you and your family. When your child is under our care, he or she can expect us to follow these five guiding principles:

Respect

  • We will listen to you.
  • We will call you by name.
  • We will honor your privacy.
  • We will honor you/your family's beliefs and practices.

Information Sharing

  • You can ask questions if you don't understand what is happening to you.
  • We will explain things to you. We will tell you what we are doing to you and why we are doing it.
  • Information about you and your family will not be given out without you or your parent's permission.
  • You can know all the people who are taking care of you and ask questions of them.
  • We will speak in a way that you can understand.

Collaboration

  • You can ask for something to make pain feel better.
  • You can help decide how you want to be taken care of (choose where you want to have a shot or which ear will be looked at first).
  • You can ask for help or guidance.
  • You will be taken care of by doctors, nurses and other people who know about children.
  • You can have a parent or adult stay with you during exams to help you feel safe and comfortable.

Family-to-Family Support

  • You can have family and friends with you as much as possible.
  • You can have play activities for children your age.
  • You can have your mom, dad or other family members help take care of you.
  • We will help you to feel safe and free from harm. We will call you by name.

Confidence Building

  • You can let people know how you feel (mad, scared, lonely).
  • It's OK to cry or complain or laugh.
  • You can wear your own clothes as much as possible.
  • You can bring things from home to make your stay more comfortable.
  • You can have time to play, learn and rest.

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