COVID-19 (Coronavirus) Update Learn More

Dear Friends and Neighbors,

CentraCare care givers have been working around the clock for more than 20 months to care for you, your families and friends during COVID. We are committed to caring for every Minnesotan who needs us, and nothing will prevent us from doing so – even during these never-seen-before times.

The challenge of providing this level of care is that our hospital beds are often full. ERs in all of our hospitals are packed. And our clinical teams are exhausted. Early in the pandemic, our community stepped up in amazing ways to help us. We ask that you again join us in fighting this pandemic together.

How can you help?

  • Please get your COVID vaccines and booster shots. They are proven safe and effective in reducing COVID illness, keeping people out of the hospital, and preventing death.
  • If your situation is not an emergency, please use other care options, including:
  • If this is a medical emergency, call 9-1-1, or visit the ER.

Together, we can do this. Thank you for your support.

Ken Holmen, MD
President and CEO

For Questions or Concerns Regarding Your Care

Please call our Patient Relations department at 320-656-7070. We may also be able to help you via the options on our contact us page.

Or contact:

Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
800-994-6610
patientsafetyreport@jointcommission.org

Inquires or complaints regarding medical treatment or the Patients’ Bill of Rights may be directed to:

Minnesota Board of Medical Practice
2829 University Ave. S.E., Suite 400
Minneapolis, MN 55414-3246
612-617-2130 or 800-657-3709


Office of Health Facility Complaints
P.O. Box 64970
St. Paul, MN 55164-0970
651-201-4201 or 800-369-7994

Inquires regarding access to care or possible premature discharge may be directed to:

Ombudsman for Long-Term Care
P.O. Box 64971
St. Paul, MN 55164-0971
651-431-2555 or 800-657-3591

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