Visitor Policy

CentraCare is committed to protecting the health and safety of our patients, staff and visitors. Visitor recommendations are in place at our hospitals and clinics. As a result of the COVID-19 pandemic, we continue to have visitor guidelines at our hospitals and clinics.

Visiting hours are from 7 a.m. to 8 p.m. for inpatient settings and normal business hours for outpatient settings. Some exceptions apply. Talk to your care team for special circumstances.

All visitors must wear medical-grade masks. Visitors must be healthy, not having any symptoms of COVID-19, positive COVID-19 test in previous 10 days or known close contact with someone positive for COVID-19 in previous 10 days.

Clinic Settings:

Two healthy adult visitors per adult patient, and two healthy visitors for minor patients are recommended within the health care facility.

Hospital Settings: Adult, Pediatric and Emergency Departments:

Two healthy visitors per patient are recommended within the health care facility.

For the Neonatal Intensive Care Unit (NICU):

  • In the CentraCare - St. Cloud Hospital NICU Department, two (2) healthy parents/guardians/designee/siblings per day. Siblings may be one of the visitors and must be 12 years of age or older and accompanied by parent.
For COVID patients:
  • Visitor(s) can be recovering COVID positive if no symptoms and more than 10 days since initial diagnosis, and be approved by unit charge nurse or appropriate director, and must be masked with medical grade mask.
  • Visiting will be limited to one hour a day and must be coordinated with patients care team.

There are some exceptions and separate guidance for certain patient groups. Please talk to your care team about special circumstances.

These guidelines do not pertain to our long-term care facilities because of different regulations for vulnerable populations.

CentraCare’s COVID-19 visitor guidelines still require:
  • Masking and social distancing
  • Visitor screening for COVID-19 at entrance of facility